Volvo Connects to the Cloud
March 31, 2017
Cars has made a range of updates to its global connected
services program and its award-winning Sensus in-car user
interface, starting with the new XC60 and the company’s existing
and new 90 Series cars.
Volvo Cars’ innovative In-car Delivery service, a part of the
Volvo On Call smartphone app, which launched in 2015 and allows
one-time digital access for deliveries to your car, is set to
expand to five additional countries during 2017.
“This is just the start. Our roll out of one of the most
comprehensive and customer-relevant services in the industry is
now shifting up a gear and you will see more convenient and
time-saving services offered to Volvo Cars’ customers in the
coming months,” said Björn Annwall, Senior Vice President Global
Consumer Experience at Volvo Car Group.
To support the addition of new services, Volvo On Call, the
company’s connected smartphone app has undergone a total
redesign. The app is now one of the most widespread connected
car platforms available today. It will be available in around 50
countries by the end of 2017, covering more than 90 per cent of
Volvo Cars’ global sales.
The organic growth in both penetration and popularity of the
Volvo On Call app is based on an increasing desire amongst
premium car drivers to access car features and related services
while not in their car. Volvo Cars’ approach with Volvo On Call
is firmly based on its commitment to make life easier for its
Volvo car owners can now send navigation destinations based on
their calendar directly to their car, find nearby fuel stations
and even get help finding their car in large car parks or on
unfamiliar city streets using the remote smartphone app.
“The role of Volvo On Call has changed from remote car access
app to a platform that functions as the main entry point for
Volvo Cars’ customers to an increasingly broad selection of
connected services. We are at the forefront of this shift in car
technology and service provision. Eventually you might not even
need to own a Volvo to benefit from the services offered via the
Volvo On Call smartphone app,” said Björn Annwall.
The new Volvo XC60 Sensus centre display updates
Swedish marque has performed a graphical refinement of the
Sensus user interface in the new XC60 and in its 90 Series cars,
improving usability while presenting a refreshed, clean and
“As we learn more about our customers’ interaction with our user
interface we refine the logic and design to increase ease of use
and enhance its appearance. The updated interface is focused on
the navigation experience in the car which is one of the core
applications,” said Ödgärd Andersson, Vice President Software &
Electronics at Volvo Car Group.
The new Volvo On Call updates will apply to all new models
across the brand and to Volvo On Call enabled cars back to 2012.
The Sensus user interface design in the new XC60 will come
pre-installed in new 90 Series cars. Existing 90 Series cars
will be updated at the next service.