ExtraHop Intros Addy
February 14, 2017
Add is a cloud service that applies machine learning to the richest
source of IT data—wire data—to provide real-time situational insight for
IT teams. ExtraHop Addy is always-on, serving as the eyes and ears for
IT and helping them take a proactive, data-driven approach to supporting
and securing the digital experience.
Organizations overwhelmingly want to be data-driven, but the quality of
the data and the ability to access it at the pace of business is a
significant barrier. Data is vast and growing and increasingly
distributed across on-premises, cloud, and remote sites. With Addy,
ExtraHop is tearing down these barriers, delivering real-time, objective
insight that makes data-driven operations a reality.
ExtraHop Addy is the industry's first SaaS offering that observes and
analyzes all digital interactions and applies machine learning to detect
anomalies in real time. Using wire data from the ExtraHop platform, Addy
builds continuous baselines for every device, network, and application,
and then proactively detects and surfaces potential issues in the
environment. The core algorithm and heuristics also incorporate feedback
from in-house and crowd-sourced domain expertise to reduce the number of
false positives and keep IT teams focused on the most critical issues.
This means smarter, more proactive and data-driven operations that
enable users to deliver everything from increased website uptime to more
efficient assembly lines to better patient care.
With ExtraHop Addy, early access customers have increased uptime,
improved performance, thwarted potential breaches, and improved
collaboration across teams.
•A large cable provider averted a
potential breach when Addy detected a server that was unexpectedly
probing systems in another major datacenter, enabling the team to
rapidly respond and shut down the compromised server.
•A financial services firm was able
to detect the Dyn DDoS attack in real time and route DNS traffic through
an unaffected region to avoid downtime.
•A national medical institution
averted two potential security breaches when Addy detected international
servers probing their DNS, as well as reverse DNS lookups.
ExtraHop Addy provides real-time visibility across the entire spectrum
of IT operations, from the datacenter to the cloud to the edge,
federating that data within the ExtraHop user interface (UI) to provide
a unified view of the environment. Alerts are surfaced and visualized
within the platform in real time, allowing IT to see what's happening
"right now" as well as graphically represent anomalies and outages over
"ExtraHop has pioneered data-driven operations with its platform for
wire data analytics. Based on an innovative stream processing engine,
ExtraHop provides a real-time view across the entire IT environment,"
said Jesse Rothstein, Co-Founder and CTO of ExtraHop. "With Addy, we're
taking the next step, applying machine learning techniques to this vast
data set while leveraging the scale, elasticity, and compute power of
ExtraHop Addy will be generally available starting in April 2017, as
well as through an Early Access Program for select participants. Pricing
for the service starts at $2,990 per month.
"ExtraHop Addy brings our environment into focus," said David Johnson,
Enterprise Systems Support Specialist with the State of Washington.
"With this service, we're alerted to issues we didn't know we had, and
it makes us much more proactive in resolving them before the effects are
widespread. We now have the data we need to be smarter about how we
"Addy builds on the expansive visibility already delivered by ExtraHop,"
said a corporate IT infrastructure manager with a large e-commerce
company. "Now, we not only have the data we need to take decisive action
that keeps our services up and running, we also have proactive alerts
that keep us ahead of potential issues. The fact that Addy learns from
our input and the environment means that the alerting keeps getting
better. It truly allows us to cut through the noise to focus on what's
"ESG research shows security and analytics as the top two priorities for
technology buyers in 2017," said Nik Rouda, Senior Analyst with ESG.
"Leveraging the scale of resources of the cloud, machine learning is
poised to become the next great change-agent for IT operations in these
areas. ExtraHop's approach, coupled with the size and richness of their
data set, puts them at the forefront of this next evolution."
be truly effective, machine learning must take a realistic approach that
combines analytics and automation with the ability to assimilate human
expertise fluidly and in context—optimizing to unique IT and business
environments," said Dennis Drogseth, Vice President at Enterprise
Management Associates. "ExtraHop is delivering on this promise now,
leveraging their powerful data set, real-time analytics, and the scale
and compute resources of the cloud to deliver intelligent insight for
According to Gartner, "One of the consequences of these new digitalized
business architectures is that it is virtually impossible to assess the
global state of IT from a small number of strategically chosen
locations. Instead, gather data from many points across the
infrastructure and application stack. The quality of observation will
grow exponentially with the number of points from which that
observations are taken."