UPS has begun testing the use of drones to make commercial deliveries of
packages to remote or difficult-to-access locations, working together
with drone-maker CyPhy Works.
Testing began on Thursday when the companies staged a mock delivery of
urgently needed medicine from Beverly, Mass. to Children’s Island, which
is about three miles off the Atlantic coast. The drone flight advances
an investment made by The UPS Strategic Enterprise Fund in CyPhy to
gather information about drone uses and capabilities.
“Our focus is on real-world applications that benefit our customers,”
said Mark Wallace, UPS senior vice president of global engineering and
sustainability. “We think drones offer a great solution to deliver to
hard-to-reach locations in urgent situations where other modes of
transportation are not readily available.”
Last month, the U.S. Federal Aviation Administration (FAA), issued new
rules that expanded the uses of drones in commercial applications.
Operators must adhere to important safety regulations. UPS believes
these new rules are a step in the right direction. With the recent
appointment of Captain Houston Mills, UPS Airlines’ director of safety,
to the FAA’s new drone advisory committee, UPS intends to keep working
closely with regulators to stay on the right path.
Innovation through automation and robotics has long been a focus for the
world’s largest package delivery company. In fact, UPS has been testing
drones in warehouses to check high storage racks to confirm stock or
available space. The company also is exploring the use of drones to
deliver humanitarian aid in hard-to-reach parts of the world.
“We’re thrilled to partner with UPS in this endeavor,” said Helen
Greiner, CyPhy’s founder and chief technology officer. “Drone technology
used in this way can save lives and deliver products and services to
places that are difficult to reach by traditional transit
CyPhy drone used in Thursday’s test is the Persistent Aerial
Reconnaissance and Communications (PARC) system. The battery-powered
drone flies itself, so very little user training is required. It is
extremely durable, has night vision and features secure communications
that cannot be intercepted or disrupted.
UPS and CyPhy flew the PARC from Beverly to Children’s Island to test
the viability of using the drone to make a time-critical delivery. In
the mock scenario, the drone successfully carried an asthma inhaler to a
child at a camp on the island, which is not reachable by automobile.
“UPS has a history of innovation that reaches back more than a hundred
years,” Wallace said. “UPS uniformed employees remain a vital connection
to our customers, but tests like these reveal a bridge to the future of
customer service and urgent package delivery. We are continuously
exploring ways to improve our network to efficiently support our
customers’ demanding requirements.”