Joe Boardman: AMTRAK INTENDS TO BECOME AMERICA'S TOP INTERCITY TRAVEL CHOICE
November 28, 2012
Amtrak President and
CEO Joe Boardman told a Congressional committee today that under the
ongoing implementation of its strategic plan, "we intend to become
America’s top intercity travel choice."
"When we’re done, Amtrak will look
more like a business and less like a government agency - and customers
will find that our system is easier to use, more convenient, timelier,
and more comfortable," Boardman said.
addition, with modern passenger-friendly amenities like Wi-Fi and
eTicketing, America's Railroad has improved revenues and cut costs, and
those will benefit the company greatly in the years to come.
"At its core, Amtrak is a great
policy solution - with a cost recovery of 85 percent, we provide some of
the lowest-cost, most efficient intercity passenger rail service in the
world. Our challenge is to continue to improve," he added.