With every presidential election, the role and impact of the Internet
grows. In 2012, so-called ‘social media,’ such as Facebook, Twitter and
the like, have become a prominent means of political communication.
Political campaigns used to rely on speeches, rallies, and newspapers to
reach and motivate voters. Then radio and TV made it possible to reach
everyone quickly and simultaneously. Today, campaigns can spread their
messages instantly - and, interactively - through the Internet’s
so-called ‘social media.’
The Internet’s role in political campaigning has grown hugely over the
past 20 years. It’s used to spread the candidates’ messages, to raise
money, and to motivate voters to get actively involved.
Transformative communication
When Democratic Party presidential candidate Barack Obama ran in 2008,
his team used the Internet to a degree never seen before - and with
significant effect, said political communications strategist Peter Fenn.
“First of all, if you look at the numbers on this, it’s absolutely
incredible. He had 4 million donors to his campaign, which is about one
in 17 people who voted for him gave him money," said Fenn. "That had
never happened in American politics. Second thing is [that] you had
about 16 million email addresses that he had of folks."
In the 2012 presidential election, both major candidates - the incumbent
president, Obama, and his Republican challenger, Mitt Romney, are using
the Internet - including social media like Facebook and Twitter -
massively, and strategically.
And, each form has a role to play in message delivery, said the Romney
campaign’s Digital Media Director, Zac Moffat.
"The way that I would think about it is Twitter is kind of the ultimate
real-time engagement tool. Twitter is the conversations occurring in
real time," said Moffat. "I would think of Facebook as happening ‘that
night’ - it’s almost like the event has occurred, and people are
reflecting upon it. And then, Google kicks in the next day, and they are
able to kind of put structure to all of that madness, and is able to say
‘OK, this is how people talked about it.’"
Interactive, responsive body politic
Social
media also enable voters to respond to candidate mis-statements and
awkward situations, which then spread like wildfire across the Internet.
"There is a piece of information… and it begins to bounce around,
essentially. It’s shared, it’s repeated. It reverberates," said Politico
newspaper correspondent Tony Romm. "We see the same thing with Facebook,
when a user shares a news story about something a candidate has done.
And then, that begins to explode, eventually winding up in major
newspapers, making major headlines across the country. So, it has a huge
effect."
Internet political strategists say the goal with social media is to
collect data from voters in order to personalize the campaign - to make
the candidate not only familiar, but also to be seen as a friend who
knows and understands the problems voters face and want solved. That,
analysts say, is the ‘retail politics’ of today - and tomorrow.