Still Hold Power In The Workplace
Infosys and WSJ Intelligence released
a new report — “The New Workplace”
— uncovering the biggest trends and
priorities that will drive the workplace in 2023 and
beyond. The report reveals tangible gains made in
productivity, improved employee experiences from hybrid
work, and the need for a purpose-driven approach to
recruiting, company culture, and business strategy.
While 57% of respondents agreed remote work boosts productivity, 53% also agreed productivity is a key benefit of working in-office. However, the study also found that certain industries experienced higher productivity from remote work than others. Of the industries that fared best with remote work, high-tech (63%), telecom (54%), and financial services (51%) reported their industries will likely adopt a “work from anywhere” model going forward.
There’s no “one-size-fits-all” approach to remote and hybrid work — but leaders still care about visibility:
Respondents are torn when it comes to remote and in-office work, agreeing that each company should make policy decisions based on business needs, industry, and work culture. Across industries, nearly half (46%) of leaders agreed office visibility was still important as part of the performance evaluation process.
Work-life balance is dependent on remote work: 60% of respondents indicated work-life balance improved with remote work, while only 43% were able to achieve this balance pre-pandemic when working in-office.
Employees value companies that align business strategy with purpose:
When it comes to business causes and profits, sustainability and purpose are top of mind for employees, with 75% of respondents noting a purpose strategy is core to talent retention and recruitment.
Employers determine remote work policies based on skills versus degrees:
Employers are reimagining plans to hire, onboard, and upskill workers with a stronger emphasis on skills (64%) vs. degrees (53%), and they must make hybrid or remote work policies based on worker preference and performance abilities in order to survive. This is especially true for employers in the tech, retail, telecom, manufacturing, and energy sectors.
Moorthy, EVP and Head of Delivery for the Americas,
Infosys, said, “As ‘The New Workplace’ report shows, the
benefits of remote and in-office work vary by job and
industry. One model isn’t better than the other, which
means gone are the days where location matters.
Employers will make the call on who comes into the
office and who doesn’t based on what each worker can do.
Skills and abilities — not degrees or showing up at an
office — will drive post-pandemic workplace norms.”