Cleo Sights Deep Deficit In Supply Chain Automation
December 16, 2022
Supply Chain Jobs Report explored what recruitment strategies tell us about the
state of IT innovation and digitalization at supply chain-oriented businesses
(manufacturers, logistics providers, warehouses, and wholesalers/retailers) in
Key takeaways from the report include:
Supply chain-oriented roles are still highly manual at a time when companies
should be digitalizing roles and processes.
Only one-third (30%) of all roles require ERP experience and nearly half (42%)
of managerial jobs require no software experience at all – demonstrating a lack
of technology adoption across supply chain facilities and operations.
The Midwest and Northeast regions are most lacking in technical supply chain
roles – signalling increased competition for talent in those regions.
Companies are not effectively using technology to optimize operations.
“These findings clearly point to a deep deficit in supply chain automation at a
time when companies can least afford it. Software technology, people, and
processes have not come together in a transformational way that has truly
permeated supply chain organizations,” said Tushar Patel, CMO, Cleo. “The data
indicates that companies are failing to approach digitalization through an
end-to-end lens that visualizes and analyses supply chain operations across
their internal and external ecosystems. The lack of recruiting for people
skilled in modern software will result in organizations struggling to keep up
with operational efficiencies – which are desperately needed in an increasingly
fierce supply chain market.”
When job responsibilities are analyzed and compared with technology experience
requirements, it becomes apparent that companies are not effectively using
technology to optimize operations. For example, less than one-third (30%) of
roles analyzed cite ERP experience as a requirement, but over three-fourths
(77%) list internal collaboration as a role expectation – a responsibility that
could be facilitated by an ERP or integration solution.
Job descriptions also indicate that leaders are not looking at their enterprise
as a whole when strategizing for digitalization, including their changing
workforce. Successful digitalization and optimization start with buy-in from the
top of the workplace hierarchy. Surprisingly, nearly half (42%) of manager and
senior manager roles required no software experience at all.
chain-oriented businesses are not thinking about the end game, which is to
become more agile,” said Patel. “Post-pandemic supply chain inefficiencies have
impacted every business, leading to the redefining of many supply chain roles
and processes. Given the speed of market transitions, and volatility, effective
supply chain management will make or break organizations in 2023.”
Job roles across four key regions in the U.S. – Northeast, South, Midwest, and
West – show that technical supply chain jobs are moving south and west. In the
Northeast, only one-in-three managerial positions includes supply chain software
in the job description. However, over half of manager jobs located in the South
(59%) and Midwest (60%) mention software; and roles in the West required
managers to have experience with one software application on average. In fact,
just under half (40%) of all roles were for the South region, with one-fifth
(20%) of all jobs being located in Florida or Georgia.