Target Makes $5B Investment in Operations &
DCs
March 10, 2022
Target
plans to invest up to $5 billion to continue scaling its operations
in 2022. Target will invest in its physical stores, digital
experiences, fulfillment capabilities and supply chain capacity that
further differentiate its retail offering and drive continued
growth.
"Years of investment in our team and business have driven our sales
beyond $100 billion and positioned Target to meet the needs of our
guests no matter how they choose to shop," said Michael Fiddelke,
chief financial officer, Target. "We see substantial opportunities
to build on our core capabilities to drive deeper guest engagement
and long term growth."
New Store Openings & Remodels
In 2022, Target plans to open approximately 30 stores, reaching more
guests in new neighborhoods. The stores will range in footprint,
from mid-size locations in dense suburban areas to small-format
stores in city centers like Charleston, SC, and New York's Times
Square. This flexibility enables Target to open stores of any size
to meet community needs.
In addition to new stores, Target will build on the company's
remodel program with 200 top-to-bottom renovations of its existing
fleet, reaching more than half the chain since beginning this effort
in 2017. These investments add inspiration to the store environment
through modern design elements like brighter lighting and elevated
merchandise displays, while also equipping the team with enhanced
hold space and pickup areas for online fulfillment. On top of the
full-store remodels, Target will complete hundreds of smaller
projects across the chain to support the growth of its fulfillment
services and expanding in-store brand partnerships.
Ulta Beauty at Target Expansion
Target's in-store and online experiences that elevate strategic
brand partnerships, like Ulta Beauty, Disney, Levi's and Apple,
build relevance with guests and drive incremental growth. Following
the opening of 100 Ulta Beauty at Target shop-in-shops in 2021, the
company is planning to open more than 250 new locations by the end
of 2022 – with plans to operate at least 800 Ulta Beauty at Target
locations over time.
Digital Experiences
Target's ongoing technology investments fuel growing digital
capabilities like Roundel, which optimizes advertising placements on
Target.com to deliver a more relevant, personalized guest experience
and create value for partners. Roundel drove more than $1 billion in
value in 2021, and the company expects that to grow to over $2
billion in the next few years.
Technology enhancements in 2022 will also enable guests to purchase
Supplemental Nutrition Assistance Program (SNAP)-eligible grocery
items on Target.com, building on the SNAP payment capabilities in
stores. With this functionality, guests can shop for SNAP-eligible
items online and choose Target's free, same-day services Drive Up
and Order Pickup, adding ease and convenience to the shopping
experience.
Fulfillment Capabilities and Replenishment Capacity
Since
2019, Target's same-day fulfillment services have grown nearly 400%,
accounting for more than half of the company's $13 billion digital
growth. These services drive strong guest engagement and offer
guests easy and convenient shopping options. This year, Target will
continue enhancing its same-day offering by adding Starbucks orders
and easy returns to its popular Drive Up service in select stores
ahead of the holiday season, and expanding its back-up item option
for pickup orders to more categories.
To add speed, efficiency and capacity to its fulfillment operation,
Target continues to invest in sortation centers, which organize
digital orders packed by local stores for fast neighborhood
deliveries. The company is expanding this model beyond Minneapolis,
with five more facilities operating across Dallas, Houston, Austin,
Atlanta and Philadelphia by spring and another five planned to open
later this year. Sortation centers enable a next-day shipping
capability in dense markets and allow the company to further scale
its stores-as-hubs strategy.
Target also opened two new distribution facilities in 2021 to
support the increased inventory flow to its stores. The company has
another four facilities currently in development to expand supply
chain capacity, with plans for several more in the next few years. |