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Boston Public Library Hacked

August 31, 2021

On Wednesday morning, 8/25, the Boston Public Library experienced a systemwide technical outage due to a cybersecurity attack, pausing public computer and public printing services, as well as some online resources. Affected systems were taken offline immediately, and proactive steps were taken to isolate the problem and shutdown network communication. There is currently no evidence that sensitive employee or patron data has been disclosed.

The library is working with the Mayor’s Department of Innovation and Technology and law enforcement officials to address the cybersecurity attack. The Library’s IT department is working on restoring all technology services, and in the meantime, all locations will remain open, patrons will still be able to check out books, and some online services remain operational. This is an ongoing situation and the library will update patrons and staff about services and impacts on its website.

“We apologize for any inconvenience this outage may have caused patrons,” said Kurt Mansperger, Chief Technology Officer of the BPL. “Thank you for your patience as our team and law enforcement officials work to restore our digital services and protect the library from future attacks."

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