85% of 3PLs Report Growth
November 2, 2021
Central released the second annual and industry’s only benchmark report
focused exclusively on the 3PL warehouse industry. The Third-Party
Logistics Warehouse Benchmark Report aggregates data from 200+ 3PL
warehouses and provides insight on more than 30 industry-specific
topics. This report builds on previous data and provides year-over-year
changes and trends to help warehouses understand market growth
opportunities and challenges facing the industry.
85% of 3PL warehouses experienced order volume growth in 2021, with 23% growing order volumes by more than 50%.
48% reported struggling to find and retain qualified workers, while also
citing significantly increasing labor costs.
84% of 3PLs have implemented a WMS as the central hub of technology for their business, with the average 3PL having three or more systems integrated to their WMS (e.g., shopping carts, marketplaces, order management systems, etc.).
53% of 3PLs fulfill orders less than 90 minutes after receipt, with speed of order fulfillment linked closely with annual order volume growth.
The report details trends and key metrics related to growth
opportunities, profitability, labor shortages, warehouse space
limitations, technology integrations, success measurements, and more.
This year marked a unique time for 3PL warehouses. 3PLs overwhelmingly
grew order volumes, profits, and customers. However, some headwinds
exist with most 3PLs operating at or above warehouse capacity, some of
the lowest warehouse vacancy rates in history, significant supply chain
backlogs, and a workforce shortage that left many with higher labor
costs and fewer people to address the higher volumes. Despite these
headwinds, 3PLs expressed significant optimism for 2022.