Training and Development Drives Manufacturing Worker Retention
July 30, 2021
Kevin Mun, VP of Operations, AccuSpeechMobile
added, “Balancing the business requirements of optimizing operations and
improving efficiencies with finding and retaining the workforce for the
distribution center continues to be a priority for our clients. Freeing the eyes
and hands of the workforce dedicated to order fulfillment with voice automated
processes improves employee satisfaction and safety as well as reduces ramp-up
time for new employees. Solutions like voice automation are a win-win for
organizations in a tight labor market.”
Employees under age 25 said they stay with their current employer because of training and development (69%) and career opportunities (65%).
Employees who feel valued were more than four times as likely to report high levels of work engagement (59% vs. 13%) and less likely to say they feel stressed out on a typical workday (16% vs. 66%) or that they plan to leave the company within the next year (2% vs. 12%).
More than 9 in 10 senior leaders are satisfied with training and development, compared to two-thirds of frontline workers.
While competitive pay and benefits are important, designing work in a way that increases positive experiences on the job can be an effective approach to improving retention.
The most sophisticated retention efforts employed by manufacturing leaders include ensuring every individual understands how their efforts are linked to overall company success and equipping frontline managers to support workers.
Common areas to address to improve retention cited by manufacturing leaders:
Clear career paths
Better management training (especially “soft skills”)