Barracuda Enhances Incident Response Capabilities

September 27, 2021

Barracuda Networks expanded their incident response capabilities to help customers proactively identify threats and take quick and effective action to remediate them. Customers can use public-facing APIs to integrate with their current SOAR/SIEM/XDR investment. With new automated workflows, administrators can build a playbook that meets their specific needs for individual use cases.

“Malicious emails may end up in a user’s mailbox, and when they do, they need to be addressed quickly. Many organizations lack the information and tools security admins need to address these incidents, which results in a manual, inaccurate, time-consuming process,” said Don MacLennan, SVP of Engineering and Product Management, Email Protection, at Barracuda. “The expanded incident response capabilities address this and help customers easily create custom workflows to automate their email response, saving them time and ensuring a consistent and efficient response to email threats.”

“We asked Barracuda for a simplified way to run incident response playbooks- we are so excited that they’ve delivered. It’s a testament to how Barracuda listens and works with customers to help us solve the issues we are facing with regards to protecting our business information and our people’s sensitive data,” said Brian Morris, Gray Television.

“With threats mounting and talent pools short, customers need partners in security that understand not every organization will want to respond to email incidents the same way. We’re really looking forward to using incident response automated workflows from Barracuda, so we can build a playbook that meets our specific needs for individual use cases,” said Nathan Dube, Viant Medical.

Named a Leader in “The Forrester Wave: Enterprise Email Security, Q2 2021,” Barracuda received the highest score possible in the deployment options, content processing capabilities, incident response, scalability and reliability, and support and customer success criteria.

The Forrester report states that, “One reference commented that Barracuda Network's incident response feature ‘is a superior product for the continuous remediation option provided as well as the straightforward process for starting remediations.’”

Expanded incident response capabilities are available as part of the >Barracuda Total Email Protection offering, a suite of powerful security solutions that delivers comprehensive email protection. Barracuda's advanced email protection solutions, including incident response, added 3,400 new customers in FY2021, which ended February 28, 2021, representing 60 percent year-over-year growth in new customers.

Incident response is also available as part of the ECHOplatform, a management and configuration console that enables >MSPs to easily provide Barracuda's Total Email Protection suite of products on behalf of customers.

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