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Successful organizations are
creating compelling consumer experiences that transform their interaction.
Yet the complex technologies that support these experiences need to be
continuously up and running in peak performance or even the most promising
experience will ultimately fail.
While traditional monitoring tools can help pinpoint problems to improve mean
time to repair, cognitive capabilities can go deeper to improve mean time to
know – to locate the root cause of a problem, to determine how it occurred and
predict when it might occur again.
Michael Lippis interviews Denny O'Brien to gain IBM's perspective on IT
Operations Analytics or ITOA.
Denny is the Program Director for IBM Operations
Learn more about cognitive IT Operations solutions by
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